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FAQZurück zu Simfree
Getting Started
  • What is an eSIM?
  • Device compatibility
  • Create a Simfree account
  • Log in with an account code
Buying a Plan
  • Find a destination
  • Choose a data package
  • Apply a coupon
  • Payment methods
  • After payment
Installing Your eSIM
  • Install with QR code
  • Install on iPhone
  • Install on Android
  • Manual activation code
  • Install troubleshooting
Managing Your eSIM
  • My eSIMs dashboard
  • Check data usage
  • Top up an existing eSIM
  • Archive an eSIM
Wallet & Payments
  • Simfree Wallet overview
  • Top up your wallet
  • Membership tiers
  • Transaction history
Referrals & Coupons
  • Refer & Earn
  • Use a coupon
Account & Security
  • Edit your profile
  • Password and active devices
  • Delete your account
Refunds & Support
  • Request a refund
  • Contact support
Troubleshooting
  • No data connection abroad
  • Plan not activating
  • Using Simfree offline
Policies
  • Terms and privacy

Wie können wir helfen?

Anleitungen für Pläne, eSIM-Installation, Wallet, Empfehlungen und Support.

Nach Thema stöbern

Getting Started

Learn what Simfree is and how to create your account.

4 articles →

Buying a Plan

Browse destinations, choose a package, and complete checkout.

5 articles →

Installing Your eSIM

Step-by-step guides for iPhone and Android.

5 articles →

Managing Your eSIM

Dashboard, usage, top-ups, and archiving.

4 articles →

Wallet & Payments

Balance, top-up, membership tiers, and transaction history.

4 articles →

Referrals & Coupons

Earn rewards and apply discounts.

2 articles →

Account & Security

Profile, password, devices, and account deletion.

3 articles →

Refunds & Support

Get help, request refunds, and contact us.

2 articles →

Troubleshooting

Fix connectivity and activation problems.

3 articles →

Policies

Legal documents and terms.

1 articles →

Beliebte Artikel

  • What is an eSIM?

    Understand digital SIM cards and why travelers use them.

  • Device compatibility

    Check whether your phone supports eSIM before you buy.

  • Create a Simfree account

    Sign up with email OTP, Google, or a 16-digit account code.

  • Log in with an account code

    Use your 16-digit code to sign in securely.

  • Find a destination

    Browse countries and regional plans on the Plans page.

  • Choose a data package

    Compare data amount, validity, and price.

FAQ

I lost my account code. What can I do?

Alle FAQs anzeigen

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